Privacy Policy

Protecting your privacy is a core concern for Snatch Casino. This policy explains what information we collect, why it is needed, and what measures we take to ensure the highest possible data security.

1. Types of Data Collected
When you use our services, various types of information may be processed:
– Account information (name, email, contact details)
– Technical metadata (IP address, browser, device)
– Activity logs (visits, interactions)
– Communications from support requests or feedback

2. Purposes of Processing & Legal Bases
We use your data exclusively for defined and legitimate purposes:
– Management and operation of your user profile
– Protection of the platform against misuse or fraud
– Analysis to improve service and security
– Fulfilment of legal and regulatory obligations
– Processing of enquiries and support cases

3. Security Measures & Technical Safeguards
Your data is protected by various organisational and technical measures:
– SSL/TLS encryption for sensitive transmissions
– Access controls with clear responsibilities
– Regular security audits and penetration tests
– Monitoring for rapid detection of potential threats

4. Cookies, Tracking & Analytics Options
We use essential cookies for a smooth user experience. For analytical or marketing purposes, we always obtain your active consent. You can change or withdraw your preferences at any time in the settings.

5. Storage Duration & Data Deletion
We only store personal information for as long as necessary for the respective purpose. After the expiry of statutory retention periods or when the purpose of use ceases, data is securely deleted or anonymised.

6. Your Rights under GDPR
You have the right to exercise the following rights at any time:
– Information about all stored personal data
– Correction of inaccurate or outdated information
– Request deletion or restriction of processing
– Data portability in a common format
– Object to specific data processing
– Lodge a complaint with a competent supervisory authority

7. Disclosure to External Partners
Where necessary, we engage third-party providers (e.g., hosting providers or IT service providers). These parties only receive the data required for their tasks and process it exclusively based on data protection-compliant agreements. Your data will not be sold.

8. Adjustments & Updates
This privacy information is regularly reviewed and updated in the event of legal or technical changes. We will inform you of significant adjustments via email or through your user account.

9. Data Protection Contact Point
For questions, suggestions, or complaints regarding data protection, please contact our dedicated team directly via the "Data Protection" section of your account.

Last updated: 2026-07-17

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