Protecting your privacy is a core concern for Snatch Casino. This policy explains what information we collect, why it is needed, and what measures we take to ensure the highest possible data security.
1. Types of Data Collected
When you use our services, various types of information may be processed:
– Account information (name, email, contact details)
– Technical metadata (IP address, browser, device)
– Activity logs (visits, interactions)
– Communications from support inquiries or feedback
2. Processing Purposes & Legal Basis
We use your information exclusively for defined and legitimate purposes:
– Managing and operating your user profile
– Protecting the platform from misuse or fraud
– Analysis to improve service and security
– Fulfilling legal and regulatory obligations
– Processing inquiries and support cases
3. Security Measures & Technical Safeguards
Your data is protected by various organizational and technical measures:
– SSL/TLS encryption for sensitive transmissions
– Access controls with clear responsibilities
– Regular security audits and penetration tests
– Monitoring for quick detection of potential threats
4. Cookies, Tracking & Analytics Options
We use essential cookies for a smooth user experience. For analytics or marketing purposes, we always obtain your active consent. You can change or withdraw your preferences at any time in your settings.
5. Storage Duration & Data Deletion
Personal information is stored by us only for as long as necessary for the respective purpose. After the expiry of legal retention periods or if the purpose of use ceases, data will be securely deleted or anonymized.
6. Your Rights under GDPR
You have the right to exercise the following rights at any time:
– Information about all stored personal data
– Correction of inaccurate or outdated information
– Request deletion or restriction of processing
– Data portability in a common format
– Object to certain data processing activities
– Lodge a complaint with a competent supervisory authority
7. Disclosure to External Partners
If necessary, we engage third-party providers (e.g., hosting providers or IT service providers). These parties only receive the data required for their tasks and process it exclusively based on data protection-compliant agreements. Your data will not be sold.
8. Adjustments & Updates
This Privacy Policy is regularly reviewed and updated in case of legal or technical changes. We will inform you of significant adjustments via email or through your user account.
9. Contact Point for Data Protection
For questions, suggestions, or complaints regarding data protection, please contact our dedicated team directly via the "Privacy" section of your account.
Last updated: 2026-07-17